NADA 2013
"The CRM is our heart. The other DealerSocket products are what makes it beat".
Terry Moore from Reed-Lallier Chevrolet / Fayetteville Automart
Terry Moore from Reed-Lallier Chevrolet / Fayetteville Automart
New Products
RevenueRadar
Discover revenue generating opportunities hiding in your DMS. Contact the right person at the right time with the right message through customized radars that scan your data and ping you when a customer has profit potential.
SocketTalk
An efficient gateway for you to text your customers and instant message internal DealerSocket users from both DealerSocket CRM and MobileCRM.
Enterprise DashBoard
A powerful business intelligence reporting tool that provides your single or multi-store group access to key sales data in an interactive, drill-down environment. Enterprise DashBoard consolidates CRM, financial and sales process information into one location for exception-based management.
New Enhancements
Enhancements to MobileCRM
SocketTalk is now available within MobileCRM! Conveniently text your customers or instant message internal DealerSocket users from our mobile application. Phone Tracking – Track the length of an outbound call started within MobileCRM. Extend your CTI call-tracking capabilities to mobile.
Smart Reply
Send intelligent, automated or manual emails to your customers with content tailored to their specific vehicle interests. The choice is yours.
Vehicle Price Alert
Immediate alerts to your sales team on inventory price reductions. Notify your customers once their vehicle of interest has been reduced. Customize alerts based off internet or retail pricing.
YouTube Integration Within an Email
Send your customers media-rich content by easily adding any YouTube video into your email communications, whether it be a one-off, an eblast or through a campaign.
NotificationCenter
Cloud technology in the Auto Dealer CRM Space. Using push-based technologies to synchronize notifications between desktop and MobileCRM, you will now get the most important information you need to act upon time-sensitive activities.
Manufacturer Incentive Integration
Increase your sales by providing selected users visibility to Incentive alerts. Provide your prospects with up-to-date rebate, cash-back, lease, and APR promotions from the Manufacturer nationally or regionally.
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Jonathan Ord
CEO & Co-Founder
As CEO, Jonathan Ord sets vision and drives overall strategy for DealerSocket. Jonathan co-founded DealerSocket in 2001 to create a revolutionary model for industry niche CRM applications. Both DealerSocket and Jonathan have received many accolades including being named Best Overall Company globally in the 2008 Stevie International Business Awards, Best Management Team in the 2009 American Business Awards, one of the Red Herring North American 100 in 2009. Additionally, Jonathan has been honored as one of the most successful young Entrepreneurs and Executives in Southern California, being honored with the 2010 Excellence in Entrepreneurship Award from the Orange County Business Journal.
Brad Perry
CTO & Co-Founder
Brad has been the driving force behind multiple efforts to design, architect and implement solutions that improve business process through the use of technology. His focus has been on delivering financial management/ERP systems, customer relationship management, and eCommerce systems in a hosted model. Brad began his career as Director of Accounting and Information Systems for Marketing Ally, an inbound/outbound call center in Provo, Utah, that consistently ranked in the nation's Top 50 call center solutions. At Marketing Ally, Brad designed and implemented financial management tools to track and gauge financial growth.
Cameron Darby
COO
Cameron began his career as an attorney at the California litigation firm, Ure, Campbell & Associates, where he served from 1995 to 1998. In 1998 he joined Viking Components, a $250 million computer memory design, manufacturing and sales organization with 240 employees located in offices around the globe.
Matthew Redden
VP of Sales & Marketing
Matt drives sales through a unified approach that incorporates marketing, sales and customer support. Over the last 18 years, Matt has built his career around strategic marketing and driving sales in multiple markets through an innovative and focused approach. He began his career in the pharmaceutical industry where he worked for Parke-Davis (Pfizer), Merck and Sanofi-Aventis.
Neha Patel
Director of Data Services
Amber Skvarca
Director of Customer Support
Darren Harline
National Director of Strategic Services
Nathan Usher
Director of Product Management
Brandon Piersant
Director of MARCOM
Jay Trotter
Western Regional Sales Director
Lance Scott
Carmind & Strategic Marketing Director
Susie Storey
Central Regional Sales Director
Denyn Pysz
Lead Engine Director
Pete Ord
Director of Training
SocketTalk
MarketPlace Email
MarketPlace Lease
Mobile CRM
Testimonials
Testimonials
User Summit 2012 Tech
NADA Time Lapse
User Summit 2012 DS Culture
Become the best in Customer Relationship Management (CRM) for the Automotive Industry through superior technology, continuous customer support and flawless business execution.
| Vision - | clear understanding of company objectives and goals |
| Customer-focus - | serving the user and the user experience will always result in a strong bottom line |
| Courage - | to make decisions and manage change, the courage to take action and speak up |
| Performance - | we must be accountable not only for our individual performance, but also for team performance |
| Innovation - | transform ideas into improved products, service or processes, in order to advance, compete and differentiate ourselves |
| Integrity - | conducting ourselves in a way that is true to our values with internal consistency |
DealerSocket is an industry leading automotive CRM – Customer Relationship Management and dealership training provider, serving auto dealers throughout the US and Canada. Founded in 2001 by Jonathan Ord and Brad Perry, DealerSocket is based in San Clemente, California and employs 263 people, serves over 3000 dealers in US, Canada, Australia and supports over 100,000 active users.
The DealerSocket culture can be summed up with the Hawaiian phrase: Kina ‘Ole
Doing the Right Thing
In the Right Way
At the Right Time
In the Right Place
To the Right Person
For the Right Reason
With the Right Feeling
The First Time
23% of all Vehicles Sold by U.S. Dealers Went Through DealerSocket
18 OEM Integrations
90+% Email Inbox Placement
30+ Million Emails Sent Per Month
866.813.1429
1000 Calle Amanecer San Clemente, CA 92673
